Contact information

 

Contact Us - Lumina Supply

Welcome to Lumina Supply (www.lumina-supply.com). We are dedicated to providing a smooth, reliable, and customer-focused online shopping experience tailored specifically for the Australian market.

Company Information

  • Store Name: Lumina Supply
  • Company Name: Lumina Supply
  • Registered Address (Administrative Office): 2210 Bank Street 1034 Ottawa, ON K1V 1J5 Canada

⚠️ Important Notice Regarding Returns

Please note that our registered address in Canada is for administrative purposes only and is not a return address.

  • No Unauthorised Returns: Returns sent to the Ottawa address without prior approval will not be received or processed.
  • How to Return: To initiate a return, you must first contact our customer support team to receive a return authorisation and the correct warehouse instructions.
  • Policy: For full details on our process, please visit our Refund & Return Policy.

Get In Touch

Our customer support team is happy to assist you with any questions regarding products, orders, or shipping.